Hey Common Men and Women!
I finally got my Stelvio back after it having been in the shop since June 18th. There is video at the end of this post of my ride home from Tulsa (don't worry, it's edited down, haha). I'm happy to say I no longer have a warning message blaring at me over my gauge cluster. The bike idles better than it has since it was new. It even fuels better during the closed-open loop transition from 3,500 RPM to 4,000 RPM. I've never felt the bike ride as smooth as it does now. It leaves me wondering if the replacement ECU had some updated programming on it from the original 2013 ECU. (Click Read More for video and rest of update!)
If you're wondering how I feel regarding this experience overall, well, I'm torn. The bike is still quite lovable. However, I'm still frustrated with Piaggio Customer Care for never responding to calls or emails. I'm also not sure where more blame lies for the bike being down for so long. The shop the bike was in had very poor communication. I still don't know what the exact hold up was. Was it waiting on Piaggio to approve diag time or repair parts orders? Did the shop just sit on the bike after their first repair attempt failed? I really don't know. I can say with relative confidence that this didn't happen at the Harley dealer or the Yamaha/Honda/Polaris dealer I enjoyed employment at in the past.
All of that being said, here that video I promised! This is part 1 of a series I'll be producing featuring clips of the Stelvio on historic Route 66.
2 Comments
boscoman
9/13/2015 08:29:06 pm
Well glad to see the Stelvio back on the road.
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Well that's eye-opening. I really wonder if they just cherry pick a few dealers to take good care of and forget the rest. It seems like AF-1 in Houston is always well stocked on parts, and I am told of other dealers on ADVrider and other places that some individuals have good support from their dealers. It's unfortunately not been our experience I suppose.
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AuthorA dirt bike and adventure bike enthusiast, former expert class XC racer, and a lover of many different motorsports. From hot rods to trophy truck, Harley to Aprilia, I dig it all. ArchivesCategories |